Although our goal is to help prevent claims, the reality is that they happen, no matter how many measures have been taken. When potential and actual claims occur throughout the policy term, we help guide you through the process. We offer to report claims for you because we know that often your time is better spent containing the situation than on the phone with the insurance company. Depending on claims frequency and client preference, we review claim status on a monthly, quarterly, or annual basis. Claims are closed more quickly when the lines of communication are open between insured, agent, and insurance company. When we see trends, we step in to provide recommendations and resources to reverse the trend. By closing claims faster and staying up-to-date on claims, we are in a better position to explain and negotiate renewal terms with our insurance companies. We are here to protect you and stand by you during the tough times.